Ticket Center Hohenschwangau

Directly in the Ticket Center and in our official online ticket shop you can get tickets for the royal castles of Neuschwanstein and Hohenschwangau as well as for the Museum of the Bavarian Kings. 

Tickets are available in the official online shop until March 31, 2023.

You can also purchase the tickets for the Museum directly at the museum ticket office.  


Please check our daily updated online ticket shop for available tickets. We recommend that you buy your tickets for the royal castles in our online ticket shop before you arrive.

A limited number of day tickets will be sold daily at the Ticket Centre at 8:30 a.m. at the box office. A quick sell-out must be expected. We recommend that you arrive early (before the Ticket Centre opens).

Important notice

Restoration work is currently being carried out inside the Neuschwanstein Castle. The renovations are expected to last until 2024.
From the calendar year 2023 onwards, due to the ongoing restoration measures, not all rooms of the royal apartment can be visited as part of a guided tour. Other main rooms such as the throne room and the singer's hall remain unaffected by this.   Further detailed information can be found here on the website of the Bavarian Palace Department 

Guided tours

The Neuschwanstein and Hohenschwangau castles can only be visited as part of a guided tour at a fixed admission time. The duration of the guided tour at Neuschwanstein Castle is approx. 30 minutes and at Hohenschwangau Castle approx. 45 minutes. 

If you would like to visit both castles (Hohenschwangau and Neuschwanstein) on the same day, we would recommend that you leave at least 2,5 hours in between the start of either tour. This time will allow you to get from one to the other castle in time.

All castle tours take place in a group tour with a limited capacity. Tours are offered in German and English. Audio guides in various languages are also available. Groups of 15 paying guests or more are only possible upon written request (info@ticket-center-hohenschwangau.de). 

The visit to the museum is not time-bound. You can experience the museum at your own pace.

 Information for visitors with reduced mobility: for wheelchair users and handicapped persons the Neuschwanstein Castle Administration offers the opportunity to join a regular guided tour by means of an elevator. If you would like to use the elevator in Neuschwanstein Castle, please send us your request by email to info@ticket-center-hohenschwangau.de.
For further detailed information, please click here…

How and where to buy tickets

You can purchase tickets for the castles of Neuschwanstein and Hohenschwangau and the Museum of the Bavarian Kings in the online ticket shop of the Grandhotel Neuschwanstein GmbH and on premise at the Ticket Center Hohenschwangau (upon availability):

Online ticket shop

You can get tickets for the royal castles Neuschwanstein and Hohenschwangau and for the Museum of the Bavarian Kings in the official online ticket shop. (general terms and conditions of the operator)

Tickets for Hohenschwangau Castle and the Museum of the Bavarian Kings are sold in our own name (general terms and conditions of the organizer).
Tickets for Neuschwanstein Castle are sold in the name and for the account of the Bavarian Administration of State Palaces, Gardens and Lakes (general terms and conditions of the organizer).

Ticket Center

At the ticket office in the Ticket Center you can purchase admission tickets - depending on availability - for the royal castles of Neuschwanstein and Hohenschwangau as well as for the Museum of the Bavarian Kings exclusively for the same day of your visit. A quick sell-out must be expected.