Important notice (Last Updated 06/01/21)
Ticket availability/ significantly reduced capacity
Tickets for the royal castles and the Museum of the Bavarian Kings can be purchased in our online ticket shop and on premise at the Ticket Center Hohenschwangau. Due to the existing Corona propective measures, there are currently only significantly limited capacities available in the online ticket shop and on premise at the Ticket Center Hohenschwangau. An early sell-out must be expected.
Protective measures, hygiene and distance rules
Protective measures to contain COVID-19, hygiene and distance rules for the sights and public facilities in Hohenschwangau.
A corona test certificate is not necessary. However, wearing an FFP2 mask inside of all sights is compulsory for visitors from aged 16 and over. Medically certified exemptions from the mask requirement cannot be taken into account.The well-know rutes of hygiene and behavior apply to visit to all sight.
Information for wheelchair users
Due to restrictions and protective measures, people who are dependent on a wheelchair cannot currently visit the royal palaces. We will inform you here as soon as there are changes to the restrictions. Thank you for your understanding.
Children and adolescents
Please note that children and toddlers also need a valid ticket to enter Neuschwanstein Castle and Hohenschwangau. Childrean under 6 years of age are exempt from the mask requirement. Children between the ages of 6 and 16 can wear a medical face mask or a textile mouth and nose cover (everyday mask).
You can purchase tickets for the castles of Neuschwanstein and Hohenschwangau and the Museum of the Bavarian Kings in the online ticket shop of the Grandhotel Neuschwanstein GmbH and on premise at the Ticket Center Hohenschwangau (upon availability):
Online ticket shop
Tickets for Hohenschwangau Castle and the Museum of the Bavarian Kings are sold in the name and for the account of the Wittelsbach Compensation Fund (general terms and conditions of the organizer). Tickets for Neuschwanstein Castle are sold in the name and for the account of the Bavarian Administration of State Palaces, Gardens and Lakes (https://www.neuschwanstein.de).
At the Ticket Center Hohenschwangau you can purchase tickets for the royal castles Neuschwanstein and Hohenschwangau and for the Museum of the Bavarian Kings.
Contact Data for Covid-19 Protection
Please note that visitors must provide contact details (name, address, telephone number) when purchasing tickets for the royal castles. Please also note the following data protection information and our protective measures.
Visiting Neuschwanstein castle and Hohenschwangau castle is only possible as part of a guided tour at a fixed admission time. All castle tours take place with a limited capacity due to COVID-19 protection measures. Guided tours are offered in German and English or with a portable Audio Guide device. For Audio-Guide tours you will receive the portable Audio-Guide device in the Castles and will be assisted by your tour guide.
Hohenschwangau Castle can currently only be visited as part of the special tour (approx. 45 minutes). Due to the length of the tour, the extended tours are generally not recommended for children under the age of 6.
The visit to the museum is not time-bound. You can experience the museum at your own pace.
People who are dependent on a wheelchair cannot currently take part in the guided tours in the royal palaces.