Ticket Center Hohenschwangau

Get your tickets for the tickets for the royal castles Neuschwanstein and Hohenschwangau and the Museum of the Bavarian Kings at the official Ticket Center Hohenschwangau in on our official online ticket store.

Closure due to the Covid-19 pandemic

Due to the current Covid-19 Situation, the royal castles and the Museum of the Bavarian Kings are closed until January 31, 2021. Visitors that have already purchased tickets for this period will be contacted by the Ticket Center.

Transportation to the castles

 


 Shuttle-Bus to Neuschwanstein castle is not operating. 
 

 Horse carriage to Neuschwanstein castle is not operating.
 

 Horse carriage to Hohenschwangau castle is not operating.
 

 

Restoration

 

Restoration work is currently being carried out inside the Neuschwanstein Castle.

For further information click here...

Mary's bridge closed


For safety reasons due to ice or snow, it's not possible to enter and visit the Mary's bridge (Marienbrücke) at the moment.

Pöllat gorge closed



 

For safety reasons, the hiking trail through the Pöllat Gorge is unfortunately closed during winter. 

In order to prevent the spread of COVID-19, the royal castles Neuschwanstein and Hohenschwangau and the Museum of the Bavarian Kings are closed until at least January 31 2021.

Ticket availability
Regular tickets for the royal palaces can be purchased in our online ticket shop.
Tickets with a reduced tariff for the royal castles, as well as free tickets for beneficiaries, are available in the Ticket Center Hohenschwangau.
Tickets for the Museum of the Bavarian Kings are available in the Museum and online.

Please note that reservations confirmed by the Ticket Center before March 17th, 2020 have been canceled.

Protective measures, hygiene and distance rules
Protective measures to contain COVID-19, hygiene and distance rules for the sights and public facilities in Hohenschwangau.
Medically certified exemptions from the mask requirement cannot be taken into account.

Information for wheelchair users
Due to restrictions and protective measures, people who are dependent on a wheelchair cannot currently visit the royal palaces. We will inform you here as soon as there are changes to the restrictions. Thank you for your understanding.

Mandatory Masks
Visitors need to wear a facemask inside buildings and stores and within the main streets in Hohenschwangau due to official regulations (LRA OAL 17.10.2020)

Children and adolescents
Please note that children and toddlers also need a valid ticket to enter Neuschwanstein Castle and Hohenschwangau.

Where to buy tickets

Regular tickets for adults and children for Neuschwanstein Castle and Hohenschwangau Castle are available at the official online ticket store

Tickets for the Royal Castles with reduced tariffs and free tickets for beneficiaries are only available in the Ticket Center Hohenschwangau.

Tickets for the Museum of the Bavarian Kings are available on premise at the museum and online.

Please note that in order to prevent the spread of COVID19, visitors must provide their contact details (name, address, telephone number) when purchasing tickets. See Data protection information and protective measures

Guided tours

Visiting Neuschwanstein castle and Hohenschwangau castle is only possible as part of a guided tour at a fixed admission time. All castle tours take place with a limited capacity due to COVID-19 protection measures. Guided tours are offered in German and English or with a portable Audio Guide device. For Audio-Guide tours you will receive the portable Audio-Guide device in the Castles and will be assisted by your tour guide.

People who are dependent on a wheelchair cannot currently take part in the guided tours in the royal palaces.

Hohenschwangau Castle can currently only be visited as part of the special tour “Pearl of Romanticism” (approx. 45 minutes). Due to the length of the tour, the extended tours are generally not recommended for children under the age of 6.

The visit to the museum is not time-bound. You can experience the museum at your own pace.