In the Ticket Center in Hohenschwangau you receive tickets for:
The tickets for Neuschwanstein and Hohenschwangau Castle can only be purchased in the Ticket Center and only on the day of your visit.
Tickets for the Museum of the bavarian kings can also be bought directly in the Museum.
All tickets can be reserved in advance. Reservations for the same day are not possible. If you made a reservation in advance, you also have to pick-up the tickets in the Ticket Center and only on the day of your visit.
Winter 2018 / 2019 (October 16th 2018 - March 31st 2019):
daily from 8.30 a.m. - 3.00 p.m.
Closed on December 24th and January 1st
Summer 2019 (April 1st - October 15th 2019):
daily from 7.30 a.m. - 5.00 p.m.
• You can reach our reservation office by telephone:
in Winter from 9.00 a.m. - 3.30 p.m.
in Summer from 9.00 a.m. - 5.00 p.m.
Attention! The Mary’s bridge (Marienbrücke) will not be accessible to visitors from the 8th of October to the 9th of November 2018. Due to revision works, a full closure of the bridge is mandatory.
We ask for your understanding.
The access to Neuschwanstein Castle and the guided tours are not affected by this.
The Bavarian Palace Department informs…
Important note: Restoration work is currently being carried out inside the Neschwanstein castle. This unavoidably could produce a bit of noise, just as in some areas signs of the ongoing work will be visible. Due to the work, some signs of the walls will not be visible and of course we have had to temporarily move the textiles from the rooms where work is being done. We apologise for any inconvenience!
Neuschwanstein and Hohenschwangau Castle can only be visited within a guided tour at a fixed admission time. All castle tours take place with a limited capacity. Tours are available in German and English or with a portable Audio Guide device. For Audio-Guide tours you will receive the portable Audio-Guide device in the Castles and you will be assisted by your tour guide.
The visit of the Museum of Bavarian Kings is not time-bound. You can explore the museum on your own and at your own pace. If you wish to visit the museum, you don’t need a reservation. The tickets for the Museum of Bavarian Kings can be bought at the Ticket Center or directly at the museum.
The following combination-tickets can be purchased at the Ticket Center in Hohenschwangau:
• Swan-Ticket (Neuschwanstein castle & Hohenschwangau castle & Museum of the Bavarian Kings)
• Wittelsbach-Ticket (Hohenschwangau castle & Museum of the Bavarian Kings)
• Kings-Ticket (Neuschwanstein castle & Hohenschwangau castle)
• Prince-Ticket (Museum of the Bavarian Kings & Neuschwanstein castle)
You will receive tickets with your entrance time printed on the ticket. This is the time when you are required to be at the turnstile located in the yard of the respective castle. It is very important to arrive at the entrance of the castles at your designated entrance time. Otherwise your tickets will lose their validity and can’t be refunded. The entrance time is written on your ticket as "Einlasszeit".
Please note: Your ticket is only valid on the same day for the tour specified.
During your waiting time until the guided tour starts, we recommend you to visit the Museum of the Bavarian Kings in Hohenschwangau. Here you are not bound to an admission time and you can buy the tickets directly at the Museum’s counter.
The tour number is printed on the tickets. As soon as you arrive the royal castles, you will see displays with tour numbers. As soon as your tour number (marked on your ticket) appears, you can pass the turnstile at the yard of the respective castle.
During all holidays and especially during the summer months and around Christmas / New Year, there are considerable waiting times due to increased visitor traffic.
Since the number of tickets available each day is limited, high demand can lead to the tickets being sold out in the afternoon already. For a trouble-free visit of the castles and to avoid very long waiting times at the Ticket Center, we recommend reserving the tickets in advance. Reservations are possible up to 2 days before your desired visit to the castle. Reservations for the same day are not possible.