Visits are only possible within a guided tour.
Tours are available in German and English or with an portable Audio Guide device.
For Audio Guide tours you will receive the »Audio Guide« in the Castle and you will be assisted by your tour guide. These tours are available in Czech, Dutsch, French, Greek, Hungarian, Italian, Japanese, Mandarin, Polish, Portuguese, Russian, Slovenian, Spanish, Korean, Arabian and Thai.
Please note, you can only buy tickets for Neuschwanstein Castle in the Ticket Center in the village Hohenschwangau. If you made a reservation in advance, you alsohave to pick up the tickets in the Ticket Center - Ticket Center -
• Pets are not allowed in the Castle.
• No smoking and no cameras in the Castle.
• Visits are only possible with a guided tour.
• Duration of tours approx. 35 minutes.
During the tour, you have to go 165 steps upstairs and 181 steps downstairs.
For walking handicapped people the administration of Neuschwanstein Castle offers the possibility to join a regular tour in using an elevator. It is necessary to make a reservation.