In the Ticket Center Hohenschwangau you will receive tickets for Neuschwanstein Castle, Hohenschwangau Castle and the Museum of the bavarian kings.
The tickets for Neuschwanstein and Hohenschwangau Castle can only be purchased in the Ticket Center Hohenschwangau and only on the day of your visit. Tickets for the Museum of the bavarian kings can also be bought directly in the Museum.
All tickets can be reserved in advance. Reservations for the same day are not possible. If you made a reservation in advance, you also have to pick-up the tickets in the Ticket Center.
Winter 2017 (January 01st - March 31st + October 16th - December 31st):
daily from 9.00 a.m. - 3.00 p.m.
Summer 2017 (April 01st - October 15th):
daily from 8.00 a.m. - 5.00 p.m.
Please note that during bad weather conditions which means snow and ice it is not possible to visit the viewpoint Mary´s bridge (Marienbrücke) due of security reasons. The bridge itself is closed and there is no shuttle-bus-service to Neuschwanstein Castle! Please use the horse-carriages or the footpath. We kindly expect for your understanding.
Don't worry: Mary's bridge is a viewpoint only and an independent building from the castle. For the access of Neuschwanstein Castle you don't have to cross the bridge. So the castle can be visited all year around and in all weather conditions.
Neuschwanstein and Hohenschwangau Castle can only be visited within a guided tour at a fixed admission time. All castle tours take place with a limited capacity. Tours are available in German and English or with a portable Audio Guide device. For Audio-Guide tours you will receive the portable Audio-Guide device in the Castles and you will be assisted by your tour guide.
The visit of the Museum of Bavarian Kings is not time-bound. You can explore the museum on your own and at your own pace. If you wish to visit the museum, you don’t need a reservation. The tickets for the Museum of Bavarian Kings can be bought at the Ticket Center or directly at the museum.
The following combination-tickets can be purchased at the Ticket Center in Hohenschwangau:
• Swan-Ticket (Neuschwanstein castle & Hohenschwangau castle & Museum of the Bavarian Kings)
• Wittelsbach-Ticket (Hohenschwangau castle & Museum of the Bavarian Kings)
• Kings-Ticket (Neuschwanstein castle & Hohenschwangau castle)
• Prince-Ticket (Museum of the Bavarian Kings & Neuschwanstein castle)
You will receive tickets with your entrance time printed on the ticket. This is the time when you are required to be at the turnstile located in the yard of the respective castle. It is very important to arrive at the entrance of the castles at your designated entrance time. Otherwise your tickets will lose their validity and can’t be refunded. The entrance time is written on your ticket as "Einlasszeit".
Please note: Your ticket is only valid on the same day for the tour specified.
During your waiting time until the guided tour starts, we recommend you to visit the Museum of the Bavarian Kings in Hohenschwangau. Here you are not bound to an admission time and you can buy the tickets directly at the Museum’s counter.
The tour number is printed on the tickets. As soon as you arrive the royal castles, you will see displays with tour numbers. As soon as your tour number (marked on your ticket) appears, you can pass the turnstile at the yard of the respective castle.
ATTENTION!!! During all holidays and especially during the summer months and around Christmas / New Year, there are considerable waiting times due to increased visitor traffic.
Since the number of daily available tickets is limited, they can be sold out at high demand. For a trouble-free visit of the castles and to avoid very long waiting times at the Ticket Center, we recommend reserving the tickets in advance. Reservations are possible up to 2 days before your desired visit to the castle. Reservations for the same day are not possible.